Credit Reports

SmartMove is one of two tenant screening packages we offer here at RentPrep. Below is an accordion list of frequently asked questions we get on our SmartMove product. At the bottom of this page, you can see a sample SmartMove report when ordered through RentPrep.

How is SmartMove different than the RentPrep Background Reports?

Our RentPrep reports are all hand-compiled by our FCRA Certified Screeners. They require zero tenant involvement. SmartMove is an automated service that requires tenant involvement.

SmartMove largely differs from our core screening services in that it allows you to have the applicant pay directly for the screening report. It also gives you a specific credit score where our credit check is based on a pass/fail metric.

How does SmartMove's credit score differ from the credit check?

SmartMove will give you the applicant’s full credit score known as a “Resident Score”.

It will look like this in your report:

SmartMove sample credit score with RentPrep

With our RentPrep hand-compiled background checks, you can add a credit check to your screening report for $9.95. You select one of the star ratings in the chart below:

Teant Credit Check Criteria

If your applicant passes you will be told they met your criteria.

If they fail you will be given a list of reasons why they failed the credit check.

How do I order a SmartMove report?

First you’ll need to sign up for a RentPrep account. Once your signed up you can follow these steps in the video below to order a SmartMove report.

How is the tenant applicant involved?

Once you place a SmartMove order request you’ll be prompted to enter your applicant’s email address. The tenant applicant will then be taken through a three-step process through an email invitation that looks like this:


Once the tenant clicks “start application,” they’ll be taken to another screen where they will:

  1. Enter their personal information
  2. Answer IDMA Verification questions
  3. Submit payment for the report

The IDMA questions are known as “out-of-wallet” questions. You have probably been asked these in the past where you’ll see questions like, “Please select the street address below that you have had as a residence in the past.” Here’s a snapshot of the three-step verification your applicant will see:

Why should I order SmartMove through RentPrep?

95% of civil judgments and over half of all tax liens were stripped away from credit reports in July 2017. This includes SmartMove reports.

To combat this change we offer a Judgment and Lien search add-on to our SmartMove reports for $4.95.

This is only available with RentPrep.

The Judgment/Lien Search can be charged directly to the tenant applicant when you order a SmartMove report through RentPrep.

Do you offer discounts on SmartMove?

No, it is against TransUnion policy to offer any discounts on the SmartMove product.

Is SmartMove a hard pull or soft pull on your credit?

SmartMove is a soft pull on your applicant’s credit.

SmartMove Sample Report

Here’s an example of how a SmartMove report looks in your RentPrep client area.

SmartMove Sample Tenant Screening Report