Packages & Pricing


With RentPrep’s Screening reports, you will have everything you need to know about your tenants: from background checks to full credit reports.

We offer two options for screening your tenants:

SmartMove Full Credit Report $38.00

With a SmartMove Credit Report, you will get a comprehensive report that includes:

  • a Full Credit Report,
  • a ResidentScore, and
  • a Rental Background Check.

You may also have the tenant pay for the report if you choose.

NOTE: This package requires the applicant to respond to an email for results to be received.

  • Full Credit Report with ResidentScore
  • SSN Verification/Address History
  • Nationwide Criminal & Sex Offender Search
  • Nationwide Evictions
  • Bankruptcies
  • Applicant Pay Option
  • Judgment and Liens (+$4.95)
  • Income Verification (+$10.00)
RentPrep Background Check $18.95

This report includes a comprehensive Rental Background Check that does not require tenant involvement. If you have the applicant's information, you can order this in-depth report which is compiled and validated by our in-house screening professionals.

  • SSN Verification/Address History
  • Nationwide Evictions
  • Bankruptcies
  • Judgment and Liens
  • Nationwide Criminal & Sex Offender Search (+$4.00)
  • a Credit Decision Report (+$9.95) View an example
  • Does not require the applicant to respond to an email
  • Provides a pass/fail decision based on a credit standard you select
  • Shows a score range, but not exact FICO Score
  • Provides summary codes from the credit report for context, in the event the applicant fails
  • Income Verification (+$10.00)
  • Requires applicant's email address
  • Requires applicant’s involvement

*50+ Doors may qualify for Enterprise Solutions

Our 3 most Frequently Asked Questions

#1 FAQ: Are Credit Scores Included?

SmartMove Reports Do Include The Credit Score

Our SmartMove reports are the only reports that include the actual credit score. You’ll receive a full credit report, along with a visual indicator of their credit score, as shown below.

Credit Score

The Credit Check Add-on Does Not Include The Actual Credit Score

Additionally, we offer a “Credit Decision Report” add-on to our RentPrep Reports. This credit decision does not provide the actual credit score.

Instead, during the ordering process, you would select your criteria out of the list below.

Teant Credit Check Criteria

Each star rating has a FICO Score range and your tenant applicant will either pass or fail based on the rating you select.

If they fail you will receive credit codes that explain why they failed. Here ‘s an example of a DECLINED report based on a FICO credit rating of 650+.

Sample Tenant Credit Check RentPrep

If they pass, you’ll be notified that they passed your criteria but no credit codes data will be supplied. You will not see their actual credit score. If you need to see the credit score you’ll want to order the SmartMove report.

#2 FAQ: Why are Judgments and Liens not included with SmartMove?
About 95% of civil judgments and over half of all tax liens were removed from credit reports in July of 2017.

This was part of the National Consumer Assistance Plan set up by the three major credit bureaus.

SmartMove is a TransUnion product and therefore had this data taken out of their reports.

If you order a SmartMove report through RentPrep you have the option to add a Judgment and Lien search to your report.

One of our in-house Screeners will manually run this search and add any records to your SmartMove report.

Here’s a podcast we recorded talking about the impact of Judgments and Liens being removed from credit reports.

#3 FAQ: Does RentPrep provide volume discounts?

Yes, we do offer volume pricing in some instances:

If you have 50 or more units in your portfolio we can work on a custom quote for your needs. Please click this link to fill out the form for a custom quote.

Frequently Asked Questions

Click the any of the questions below to view the answer in detail:

How does your service work?

At RentPrep we strive to make our ordering processes as easy as possible. If you want to order a report all you need to do is sign up for your free account, choose the package you want, and pay. It’s that simple! Check your email for a notification stating your report is complete.

How does SmartMove differ from the RentPrep Background Check?

SmartMove is a product offered by TransUnion that differs greatly from our RentPrep Reports which are hand-compiled from our FCRA Certified Screeners.

We added SmartMove to our packages because different landlords have different needs. It’s the same product you can get from TransUnion but we’ve added the option to add the Judgments and Liens search that was stripped from credit reports in 2017.

SmartMove would make sense if you’re a landlord that wants: – A full credit report instead of a credit check. Or, if you want the ability to charge the tenant directly for the background report (you’ll need their email).

SmartMove doesn’t make as much sense if you’re a landlord that wants: – No tenant involvement or your property is located in any of these States: WY, DE, SD, MA, NC, HI, KY, UT, Washington D.C. or CO as they do not include criminal data and require manual data extraction for criminal reports which are only available with our RentPrep packages.

Do I have to sign a contract?

There are no signup fees, no monthly minimums, no annual fees, and no contracts to be signed for any of tenant screening services.

If you order one report, you pay for one report.

What is the turnaround time?

Our RentPrep Reports are typically turned around 1-hour after you order (during office hours).

The SmartMove Report is available within minutes after the tenant verifies their identity. This process is dependent on how long your applicant takes to respond to the request they will receive in their email inbox.

What types of payments do you accept?

We accept Mastercard, Visa, American Express, and Discover when you order through our secured online portal.

Can I talk someone if I have questions?

Ever call a company you found on the internet only to find out that their customer support team is from overseas, or they don’t answer at all?

We are proud to offer customer support Mon-Thu 9a-7p EST and Friday 9a-5p either by phone, live chat, or through email.

On Desktop our Live Chat button will appear on the right side of the screen during office hours. This will connect you with one of our Screeners who can answer any questions you may have.

What does the income verification service consist of?

Using Online Banking Credentials, applicants can connect to their bank accounts to generate an Annual Net Income Summary report in 3 easy steps:

  • Collect
  • Confirm
  • Share

Applicants receive an email to verify their income and are prompted to log into their bank accounts to generate the report. There is no limit to the number of bank accounts an applicant can add. Applicants will be able to view the income summary report prior to releasing that information to the landlord. Applicants will not be able to edit the results, but can provide an explanation for things listed on the report.

RentPrep users will be able to view an applicant’s annual Net Income Summary which includes:

  • Average monthly net income
  • 3 months average monthly net income
  • Up to 12 months of total non-recurring income

Users will also see a summary of the accounts the applicant connected which includes the applicant’s:

  • Current balance
  • Available balance
  • Average balance
  • Account type and the institution
  • Up to 12 months worth of deposit history.

RentPrep has partnered with The Closing Docs to allow users to add income verification to their orders. Learn more about the income verification service.