Data Security Is Our Priority

When you use RentPrep, you can rest assured that your data is protected and that all information submitted via our web forms is transmitted privately and safely. This policy is meant to help you understand how we collect, use and share your personal information.

Privacy Policy

What Information Do We Collect?

The information we collect from you will depend on the type of account you set up and the services you use. We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter personal information such as your: full name, e-mail address, password, mailing address, rental property address, phone number, applicant information, and credit card information. You may, however, visit our site anonymously.

Please ensure that you have the proper permissible purpose and authorization from any individual whose personal information you input into our systems as noted in RentPreps Terms and Conditions.

What Do We Use Your Information For?

Your information may be used for any of the following purposes in connection with RentPrep providing our services:

  • To personalize your experience.
    • Your information helps us to better respond to your individual needs
  • To improve our website.
    • We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service.
    • Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions.
  • We will not share or sell information with third parties for marketing or other purposes without your consent.
  • To send periodic emails.

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions related to your order of our products and services.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Transport Layer Security (TLS) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Personal information that we collect is only retained to fulfill the purpose for which it was collected.

Do We Use Cookies?

We do not use cookies for saving sensitive account information. We do use cookies for marketing purposes.

Do We Disclose Any Information To Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

Third-Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. It is encouraged that our users read the privacy policies of each website which they choose to interact with.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Terms And Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our site, you consent to our online privacy policy.

Changes To Our Privacy Policy

Changes may be made to our Privacy Policy from time to time.

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on June 28, 2022

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

1821 Como Park Blvd,

Lancaster, NY 14086

United States