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We have also listed answers to frequently asked questions beneath the contact form.


Contact details

1821 Como Park Blvd,
Lancaster, NY 14086

Phone: 1 (888) 877-8501
Fax: 1 (888) 887-1491
Email: screening@rentprep.com
Webhttps://rentprep.com/

Hours of Operation

Monday-Thursday: 9 am – 7 pm EST
Friday: 9 am – 5 pm EST
Saturday: 10 am – 3 pm EST
Sunday: 10 am – 3 pm EST

  • If your report says there is insufficient credit this typically pertains to someone having little to no credit.

    If someone has never had credit cards or any loans to their name then the report may have “insufficient credit” as the result for their credit report.

  • If you go to our Renters Relations page on our website you can print and fill out the customer dispute form. We just need a copy of your driver’s license attached with the dispute form to verify your identity in order to protect sensitive information.

  • If you go to our Renters Relations page on our website you can use the dispute form to request a copy of your report. We just need a copy of your driver’s license attached with the dispute form to verify your identity in order to protect sensitive information.

  • Check out this page to see more details about.