covid-19 letter to tenants

Dear residents,

Due to the ongoing COVID-19 pandemic, management felt that it would be appropriate to give you some guidance as well as outline what precautions we are taking to reduce the risk for our tenants.

At this time, we are taking the following steps:

  • The cleaning schedule has been increased to ensure shared spaces remain safe.
  • Soap is available in building bathrooms and hand sanitizer can be found in the lobby.
  • We are keeping tenants informed about CDC guidance and other updates as necessary.
  • Temporarily disbanding social gatherings and other meetings that were scheduled to take place in the complex.
  • All non-essential maintenance and property checks are delayed until further notice. If any emergency maintenance needs to be done, we will ensure that our employees and contractors follow the necessary safety protocols.
  • Shared facilities, such as the gym or laundry, are being cleaned frequently and limited in use. We ask that tenants use these areas one unit at a time to avoid contact with other people, and have posted this guidance there as well.

We will continue to monitor the situation about how we should proceed. If our precautionary plan changes, we will inform you.

In addition to those precautions, it is important that the community as a whole makes an effort to keep everyone safe. The CDC recommends the following:

  • Wash hands frequently with soap and water for at least 20 seconds, and be extra careful to wash after touching shared surfaces.
  • Wear a cloth mask when going into public.
  • Hand sanitizer with 60% – 95% alcohol may be used instead of soap when hand washing is not possible.
  • Cover your mouth with a tissue or in your elbow when coughing or sneezing.
  • Avoid coming into close contact with anyone sick or showing symptoms.
  • Try not to touch your nose, mouth, or face with your hands.
  • Use disinfectant to clean shared and frequently touched surfaces.

If you become symptomatic or believe you were exposed to a positive COVID-19 case, please do the following:

  • Call the doctor’s office or local health department before you travel to seek care; traveling with symptoms puts others at risk. They will advise you on how to proceed.
  • Do not report to work or come in contact with others if you show symptoms. Call a doctor’s office and seek guidance.
  • If you need emergency assistance due to your symptoms, contact 911 and emergency facilities immediately.

Please visit the CDC website for the most up-to-date guidance on safety precautions and what to do if you become sick.

If you have any concerns or questions about this situation and how we will be handling it going forward, please do not hesitate to contact us. We want to remain available for our tenants during this trying time, and we appreciate your efforts to keep the community safe.